Last updated: 23 July 2025
By registering for and/or using any of our services, including but not limited to the Queye search engine, Queye Pay, and associated applications, you agree to be bound by these Terms and Conditions and any future amendments published herein. If you do not agree, you must cease use of all services immediately.
These Terms govern your access to and use of the services provided by Queye. They form a legally binding agreement between you and Queye Co., a company registered in Australia.
In these Terms, "Queye", "we", "us", and "our" refer to Queye Co. and its affiliates. "User", "you", and "your" refer to any individual or entity accessing or using our services. "Services" refer collectively to all products, features, and functionalities offered by Queye.
You explicitly consent to Queye storing and processing your personal data indefinitely on secure servers located in Frankfurt, Germany. Stored data includes but is not limited to your name, email address, phone number, payment history, device identifiers, and search queries.
We will retain this data for as long as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and fulfill business purposes outlined in our Privacy Policy.
Collected data may be used to: improve and personalize our services; communicate updates and offers; conduct analytics and research; comply with regulatory requirements; and prevent fraud and abuse. We employ industry-standard security measures to protect your data, though no system is entirely impervious to breaches.
We may share aggregated or anonymized data with analytics, marketing, and research partners. Personal data will only be shared with service providers who are contractually obligated to maintain confidentiality and adhere to data protection standards equivalent to our own.
Data transfers to third parties or affiliates in jurisdictions outside the European Economic Area will be governed by appropriate safeguards, such as Standard Contractual Clauses or binding corporate rules.
We may send you service-related notices, administrative messages, and promotional offers via email, SMS, push notifications, or in-app messaging. Essential notifications about security incidents, policy changes, or legal requirements cannot be opted out of.
Where permitted by law, you may unsubscribe from promotional communications. To adjust your preferences, visit your account settings or follow the unsubscribe instructions provided in each communication.
Queye reserves the right to modify these Terms at any time. We will post updated Terms on our website and update the "Last updated" date. Material changes will be highlighted or communicated via email or in-app alerts.
Your continued use of the services after modifications constitutes acceptance of the new Terms. If you disagree, you must stop using the services and may request account deletion.
You may terminate your account at any time by sending a request to accounts@queye.co. Upon termination, you can request deletion or export of your data in a standard format.
Queye may suspend or terminate your access for violation of these Terms, illegal activities, or conduct harmful to other users. We may also suspend services for maintenance or security reasons with reasonable notice.
You agree to provide accurate, current, and complete information during registration and thereafter. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You will not misuse our services by attempting to gain unauthorized access, reverse engineer, or distribute malicious software. Automated scraping, spamming, and other abusive behaviors are strictly forbidden.
All content, trademarks, logos, and software associated with Queye are the property of Queye Co. or its licensors. You acknowledge that no rights are transferred to you except the limited license to access and use the services.
Subject to these Terms, Queye grants you a revocable, non-exclusive, non-transferable license to access and use the services for personal or internal business purposes only.
The services and all content are provided "as is" and "as available", without warranties of any kind, express or implied. Queye disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Queye does not guarantee uninterrupted access, error-free operation, or that the services will meet your requirements.
To the maximum extent permitted by law, Queye and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use or inability to use the services.
Our aggregate liability for direct damages under these Terms will not exceed the total fees paid by you to Queye in the six months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless Queye, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your violation of these Terms or your misuse of the services.
These Terms are governed by and construed in accordance with the laws of the Germany, without regard to conflict of laws principles.
Any dispute arising out of these Terms will be resolved through good faith negotiations. If unresolved, disputes will be submitted to binding arbitration to our email address.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
These Terms constitute the entire agreement between you and Queye and supersede all prior or contemporaneous agreements, proposals, or communications, whether written or oral, relating to the subject matter herein.
When you click on certain links in search results that are designated as affiliate links, you may be redirected through third-party affiliate networks. By clicking these affiliate links, you acknowledge that Queye may earn commissions or fees at no additional cost to you. These affiliate relationships do not influence the content, order, or relevance of search results.
If you have any questions about these Terms, please contact us via our support page or email accounts@queye.co.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.